Why buy from Hotel Agencies?

•  Family owned business since 1947

•  See precise stock levels online

•  Commercial grade products, built to last

•  One stop shop for everything you need

•  Fast delivery Australia-wide

•  Massive 10,000 square metre showroom

•  16-bay private customer carpark

•  Friendly customer service team

•  Extensive range — if we don’t stock it, special order items can be delivered to you within days

Frequently Asked Questions

Is your crockery and glassware commercial grade?

Yes. Our crockery, glassware and cutlery are all commercial grade and built to last — designed to withstand high-volume service, commercial dishwashers and the knocks of daily hospitality use, some of our brands like AFC and Maxwell & Williams come with edge chip warranties.

What venues do you service?

Hotel Agencies services Restaurants, Bars, Cafes, Aged Care, Pubs, Clubs, Hotels, Hospitals, Government Institutions, Bakeries, Event Management, Hirers, Caterers, Corporate Offices, Wineries, Wildlife Sancutarues/Zoos, Education, Holiday/Caravan Parks, General Accommodation, Entertainment Venues, Salons, Quick Service Outlets, Charities and Funeral Establishments

Can I order replacement pieces to match my existing range?

In most cases, yes. We carry extensive ranges with stock levels shown online, so matching or topping up an existing range is usually straightforward. Contact us with your pattern or product code and we’ll help match it.

Do you supply both restaurants and the general public?

Yes — we’re open to trade and the general public, with the same commercial-grade quality and competitive pricing for everyone.

What if an item arrives damaged or faulty?

All products are covered by warranties and returns as per our terms and conditions. Contact our friendly customer service team and we’ll make it right.

Need help choosing? Email [email protected] or call 03 9411 8888.